Work From Home Chat Support Jobs, 8 Best Online Chat Support Jobs

Work From Home Chat Support Jobs: For digital nomads and remote workers(Work From Home Chat Support Jobs), online chat support jobs are fantastic career choices. All you require is a laptop and a dependable internet connection. You usually don't need prior experience or a degree. They are also ideal for introverts because they don't require you to make any phone calls! 

I've included eight of the top online chat support sites in this blog post to help you get employment in the field. These businesses and websites provide competitive prices and are very user-friendly for beginners. So, don't pass this up if you're searching for flexible part-time or full-time employment!

8 Best Work From Home Chat Support Jobs

Without further ado, let's dive straight into the list of top websites for online chat support jobs:

1. FlexJobs

FlexJobs offers both full-time employment and freelance work with respectable organisations like Apple, Dell, Hilton, and the American Red Cross. Your earning opportunities are likewise on the higher end of the spectrum.

Every job is manually vetted to prevent fraud of any kind. There are entry-level and executive positions available, as well as flexible remote or hybrid work arrangements. With the search term "chat support," for instance, you can currently locate over 600 open positions.

After you've registered, you can look through the positions that interest you and apply straight to the business. You pay a membership fee as a registered member, which starts at $5.95 per month and can be cancelled at any time. This contains advantages such as:

• Expert job search tips
• Email alerts
• Career coaching and
• Resume reviews

2. Rubiko

A fresh and dynamic firm, Rubiko provides customer service specifically designed for the iGaming sector. Although their headquarters are in Spain, they provide flexible work schedules and remote employment opportunities from any location. 

However, Rubiko provides you with a Relocation Package that covers accommodation, administrative paperwork, and airfare if you want to relocate to Barcelona. If you want to move to a new location and become a digital nomad, or if you just want to find a new home, this could be a terrific option for you.

You can discover online chat support positions at Rubiko in a variety of languages, including:

• Italian
• Dutch
• German
• French
• Japanese or
• Norwegian

Although having prior customer service experience or familiarity with the iGaming sector is advantageous, it is not required because they offer a thorough training program for newcomers. 

A competitive fixed salary, commissions, and even incentives are all part of your revenue. The typical base wage, plus benefits, is currently $42,000 annually, according to wage.com.

3. ModSquad

ModSquad offers customer service on-demand in addition to

• Content moderation
• Social media and
• Community services

globally. This indicates that this organisation has a large number of online chat support positions available. 

You can pitch your own ideas and work from any location here. Depending on your hobbies, you can decide what kind of work you wish to pursue. You can choose the hours that are most convenient for you and determine how much you want to work with ModSquad.
 

In order to apply, you must complete the standard questionnaire, which asks about your location and residency, your level of English language ability, and any prior customer service experience you may have.

The typical hourly wage for a customer service representative at ModSquad is $15 to $20, per Indeed.com.

4. OutPLEX 

An outsourcing company called OutPLEX focuses on providing digital message solutions for well-known international businesses. There are both on-site and remote chat support jobs available here. 

Their career page lists every position that is open right now. The majority of customer service positions require:

• Typing speed of 40 to 50 words per minute
• Be able to multi-task and
• Outstanding spelling, grammar, and communication skills

The average pay for an OutPLEX customer support agent is about $12 per hour, per Indeed.com.

The one drawback is that OutPLEX currently only hires people who live in the US, the Dominican Republic, and Colombia.

5. Wayfair

Despite being an online retailer of furniture and home items, Wayfair also provides a wide range of online customer service positions. Jobs in Spanish, French, and other languages are also available in addition to English. 

As a prerequisite, you have to be:

• At least 18 years of age
• Have a High School Diploma or equivalent and
• Have access to a reliable internet connection

Other than that, they offer a great deal of on-the-job training, thus neither formal education nor prior experience are necessary. 

Your pay is $16.60 per hour, with quarterly performance bonuses of up to $2,200. Additionally, for each eligible referral, you can receive a $500 referral bonus.

6. Fiverr

Fiverr is a well-known website for freelancers, but it is not a platform specifically designed for chat support services. You may set up a profile, establish gigs to market your skills, and register for free here. If you are accepted, clients can schedule your gig and you can get to work right away. 

Jobs in customer service are highly sought-after on this site. You decide how much to charge for each job. Some individuals utilise the site to earn a living full-time, while others use it as a side gig. A few examples are as follows:

• Some independent contractors bill by the hour; for example, $15 for an hour of email or chat assistance.
• Some charge by the day and provide their eight-hour chat support service for $80 a day.
• Additionally, for $280, other freelancers provide packages that include seven days of client support.

Although Fiverr is free to use, the website retains a service charge of up to 20% of your profits. However, you're never required to pay more than you've earned or to pay anything up front.

See the attached blog post to find out more about how to earn money on Fiverr.

7. Upwork

Another well-known freelance marketplace for finding customer service tasks online is Upwork, which is comparable to Fiverr. The procedure of getting a job on this site, however, is reversed: clients post jobs here, and you can apply for available vacancies.

All you have to do is utilise the job search feature and adjust the filter to your liking. You can submit your proposal as soon as you identify a position that interests you. You can use this to let prospective customers know how much your service would cost.

For instance, there are employees who pay by the hour, such as remote live chat agents, who make between $20 and $40 per hour. Other businesses might provide a fixed-price position that pays $80 for responding to 60–70 questions.

Similar to Fiverr, Upwork offers free profile creation and use. However, Upwork retains 10% of your revenue as a service fee if you find employment on the platform.

Once more, read the linked article to find out more about how to earn money on Upwork.

8. SiteStaff Chat

Due to their expertise in live chat customer support, SiteStaff Chat is always hiring and taking applications. They provide customer service around the clock, so you might work on the weekends, holidays, or at night.

As with any chat job, you must be proficient in grammar, punctuation, and spelling. Additionally, typing 65 to 75 words per minute (wpm) is a requirement for eligibility.

Visit websites such as TypingTest.com to determine your current typing speed, take a brief test, and work on your skills with some practice.

Although there is no official declaration regarding the remuneration, ZipRecruiter reports that the average hourly wage for chat positions at SiteStaff Chat is $22.

How Can You Find Online Chat Support Jobs?

Jobs in online chat assistance can be found in a variety of ways. Online employment boards such as FlexJobs, where employers post job openings, are among the most widely used strategies. This is where you may apply for positions that interest you and filter for chat support work. 

Another choice is to look into organisations or firms that focus on employing chat support agents, like Rubiko. You can apply for open positions here as well; these businesses typically hire all the time.

Can I Work in Online Chat Support Jobs as a Beginner?

Yes, even as a novice, you can operate in online chat assistance. For their new hires or independent contractors, many businesses provide training. Along with additional rules that you must abide by, you typically receive a list of frequently asked questions and their answers. 

But there are also some specialised chat support positions that call for experience and industry knowledge. This usually refers to tech support positions, such as answering highly technical client questions about software or fixing bugs that need for coding or knowledge development.

What Are Online Chat Support Job Alternatives?

The following are the primary traits of occupations providing online chat support:

• These are typing jobs
• That can be done online from home or while travelling
• They are very introvert-friendly and
• Often don’t require previous experience or knowledge.

The following traits are also present in chat support job alternatives:

• Content writing jobs
• Data entry work
• Content moderation
• Transcribing or
• Proofreading and editing

Conclusion: Work From Home Chat Support Jobs

As you can see, you can work from home in a variety of online chat support roles. Regardless of your level of expertise or skill level, there is undoubtedly a chat job out there that is ideal for you, whether you are seeking a full-time or part-time position. FlexJobs is unquestionably one of the greatest places to start looking for any kind of remote work from home. 

Have you worked for any of the businesses listed in the article before? How have you found it? Share your thoughts in the comments section below!